HOW TO CANCEL
You can send a cancel request on orders@lavanyathelabel.com , the order can only be cancelled if it is not shipped.
HOW TO RETURN
You can exchange the order within 2 days of delivery of the product, to exchange please mail us at orders@lavanyathelabel.com
Our Exchange policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can, we welcome exchanges on the following terms -
* If a wrong product has been received
* If you identify a manufacturing defect on the received product
* If the product is received in a damaged condition
If the product doesn’t fit into your desired expectation we will be refunding you the amount of the bought product after taking out the partial cost of freight & packing based on invoice value as follows
* 10% of total order value will be deducted.
*We do not have a reverse pickup facility for now. Please do not forget to take an acknowledgment receipt from the courier person about the number of products you are dispatching with his signature and mobile number. We will not be responsible for any lost shipment.
You have to send the package back to : Lavanya The Label 62, Behind Water Works, Mokhampura Bhilwara (Raj) 311001 +91 6367408385
Note: We do not provide exchange for International orders.
HOW TO GET A REFUND
All refunds will be processed within 7-10 days of receiving the merchandise back at our warehouse.
Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer ( Please provide your account details for the same ) Please allow 7-10 days for the amount to reflect in your bank-statements.
IMPORTANT NOTICE
Customized products such as logo embroidery, special sizes will not be exchanged / returned or refunded.
